If the windows image acquisition (wia) service is disabled, the hp scanner not working problem could occur in windows 10, such as hp scanner not available, hp scanner not scanning, etc. you shall start the windows image acquisition service to resolve the problem.. Hp printers - using the hp scan and capture app (windows 10, 8) if the network status is not connected, confirm that your network is working correctly, and then check the status again. make sure a check mark displays next to the network name. search for and open hp scan and capture. click the menu icon, then select settings. click. Hi, since i've upgraded my laptop to windows 10 the scan to folder does not want to work anymore. i've got an hp laserjet pro 200 color mfp m276n multi function printer/scanner/copier..
Hp printers - windows 10 compatible printers this document is for hp printers and the windows 10 operating system. confirm that your hp printer is supported on a computer or tablet with the windows 10 operating system, and then find out how to install the best available print driver and software.. Scanner not working is a common issue in windows 10, especially in new windows 10. if your scanner doesn’t work in windows 10, don’t worry. you’re not a lone.. The scanner driver may be removed after upgrading to windows 10. or the installed drivers may be not compatible with windows 10. so to fix the problem, you can try to update the scanner drivers..